Return Policy

You may return an item that you bought from us for any reason within 7 days of receiving the item. Unless the product is faulty or damaged, all returns or refunds will incur a 20% restocking fees. All claims must be made within 7 days of receiving the item.

 

The item must be returned in its original condition.

The item must be returned in its original condition so that we can endeavour to resell it. We can not accept returns on products that have been installed or products that are not returned in the exact condition in which they were sent out to you.

Unfortunately we cannot accept returns on Sale/Clearance items or items that are imported especially for you.

Our friendly customer service team would love to hear from you on 02 9718 8621 Monday to Friday 9:00am to 5:00pm or by email sales@bestbuylighting.com.au 7days.